Frequently Asked Questions

When can we snowmobile to Yellowstone?
Yellowstone is scheduled to be open for the 2014/2015 Winter Season from December 15 thru March 15.
Do we need advanced reservations?
Yes! Due to limited access into Yellowstone advanced reservations are required. Advanced reservations are highly recommended for tours outside the park as well.
Deposit and Cancellation Policy for Yellowstone:
100% deposit at time of booking.  24 hour cancellation/change policy (from pickup time).  If you cancel 24 hours or more in advance, there is a 5% cancellation fee.  72 hour cancellation policy for private or group trips.
Deposit and Cancellation Policy for National Forest Trips:
100% deposit at time of booking.  48 hour cancellation/change policy (from pickup time).  72 hour cancellation policy for private or group trips.  If you cancel 48/72 hours or more in advance, there is a 5% cancellation fee.  Inside the 48/72 hours, the entire tour is non-refundable.
Weather Policy
Will we go snowmobiling if it snows? Yes, due to the inherent nature of winter weather and snowmobiling, all tours will proceed on cold and snowy days. Hazardous weather conditions or safety factors may require Jackson Hole Snowmobile Tours to cancel your trip, in such cases all deposits are fully refundable. Average temperatures.
How many people can go on a snowmobile?
Only single or double riding permitted. All of our snowmobiles seat a maximum of 2 people.
Do you offer self-guided rentals?
At Jackson Hole Snowmobile Tours we offer guided snowmobile tours and self-guided rentals.
Snowmobile Damage Waiver
In Yellowstone: $20 damage waiver buys you a $750 deductible
In the National Forest:  $25 damage waiver buys you a $1000 deductible for standard snowmobile, for powder snowmobiles the damage waiver is $35 and buys you an $1150 deductible 
Pick Up and Return Times
Please review tour descriptions for approximate pick-up and return times (times vary with lodging accommodations). Please confirm pick up time when making reservations.
Where to Meet
We provide transportation from all Jackson Hole area motels and resorts. Guests staying at private homes or condominiums will need to provide a physical address and local phone number. Guests staying at a local hotel or motel should plan to meet our guide in the lobby or reception area at the specified pick up time. For guests who prefer to drive to our office we are located at 1050 S Highway 89.
What is Included
Please review tour descriptions for specifics on each tour.
What to Wear
We recommend wearing loose comfortable layers under ski or snowmobile gear. Synthetic materials such as polyester fleece, or natural wool blends work best. Don't forget thermal underwear and warm socks. You will also need UV protection sunglasses; lip balm and sunscreen; disposable hand and foot warmers; a ball cap or knit cap; and face mask, scarf or neck gator. We have fleece jackets, pants, vests, socks, neck gators, face masks, hand and foot warmers, and sunglasses for sale at our office in case you forget something.
Valuables
We suggest all valuables including jewlery and car keys be left in a safe place and not taken on tours. Camera equipment should be in a padded case or strapped around your neck during the tour. Jackson Hole Snowmobile Tours will not be responsible for lost or damaged property.